FAQ - Frequently asked questions
Burdash Bikinis Frequently Asked Questions (FAQ)
1. What is your return policy?
Due to the handmade nature of our swimwear, we do not accept returns. To ensure the best fit, please refer to our size chart or contact us if you have any questions about sizing. We are more than happy to assist you. Email us at Burdashbikinis@gmail.com for personalized sizing help.
2. What is the current turnaround time for orders?
The current turnaround time will always be stated at the top of our homepage. This timeframe is subject to change, so we recommend placing your orders early, especially during peak seasons. Summer is our busiest time for swimwear, and Halloween costumes should be ordered well in advance to ensure timely delivery.
3. Can I cancel my order?
We only accept cancellations if the fabric has not yet been cut. Customer satisfaction is our top priority, and we strive to ensure every Burdash customer is happy. If you need to cancel your order, please contact us as soon as possible.
4. How does Burdash address sustainability and waste?
At Burdash, we are committed to sustainability and minimizing waste. We recycle all fabric scraps and turn them into dog toys, which are donated to local Humane Societies. Our fabric is printed in the United States using processes that minimize water waste, helping to protect the environment.
If you have any other questions or need further assistance, please do not hesitate to reach out to us at Burdashbikinis@gmail.com. Thank you for supporting sustainable and handmade fashion!
5. How do I care for my handmade swimwear?
To ensure the longevity of your swimwear, hand wash it in cold water and lay it flat to dry. Avoid using harsh detergents or wringing out the fabric.